User Interface Design Improvement and Usability Evaluation for Evolution Web Application of Telkom Indonesia Using User-centered Design

Evolution is a web application for collecting the Evidence report. This used regularly every quarter of year. The main purpose as repository evidence control that can be at any time audit purposes. Web Application will utilized research object because there are problems with user interface design and did not meet concept usability. To validate User Interface Design problem improvements applied according to needs. interview conducted using Focus Group Discussion (FGD) users. purposes find in expectations achieve goals improvement. results show current has significant flaws. improve usability Application, method known User-centered (UCD) improving Application. evaluation after improvement carried out by Heuristic Evaluation involving 3 experts review result. produces answers from severity value more than 2, which indicates status 2 Minor or fixing should given low priority.